Case Study
Client: Asia-Pacific Logistics | Date: August 2024
Asia-Pacific Logistics, a leading third-party logistics (3PL) provider in Malaysia, was struggling to scale. Their operations were heavily reliant on manual processes, from phone-call dispatching to paper-based proof of delivery. This resulted in significant operational bottlenecks, including costly routing errors, an average of 25% idle time for their fleet, and an inability to provide customers with accurate ETAs. The lack of a centralized data system made performance analysis nearly impossible.
We partnered with the client to develop LogiSwift, a comprehensive logistics management platform. Our approach focused on three core components: an administrative web dashboard for real-time oversight, a driver mobile app for on-the-go task management, and a customer portal for self-service tracking. We built a powerful routing engine that reduced travel distances and a real-time GPS tracking system. The entire system was built on a scalable microservices architecture, ensuring it could grow with the client's business.
The implementation of LogiSwift transformed Asia-Pacific Logistics’ operations. The platform provided unprecedented visibility and control, leading to measurable improvements across the board. The client is now positioned as a technology leader in the regional logistics space.
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